Patient Portal

Patient Portal

Starting Nov. 5, UCF Health adopted a new electronic patient record software to best support ongoing communication with your doctor. Patients who were utilizing our old patient portal system (Cerner Health/ IQ Health) will need a new username and login to access the new patient portal. An email will be sent to patients with an invitation to sign-up for the new portal.

The new patient portal allows patients to view lab results, send secure messages to their doctor, view statements and receipts, and manage prescriptions. If you are managing the healthcare of a loved one, you can be granted digital access to their record- with proper permission.

If you do not receive an email invitation and wish to gain access to your electronic health record, please submit a request by clicking the button below:

Request Patient Portal Access

If you still don’t see an email after 3 business days of submitting a request, please call 407-882-4770 so we can assist you. (Some patients report that emails never make it to them despite our system showing the email as sent!)

Please note, your health information prior to Nov. 5, 2018 will not be visible in this new system. If you need medical records from this time period, please send a detailed message about your request to your doctor using the Patient Portal, and a staff member from medical records will assist you.

UCF Health

Primary Care and Specialists Under One Roof at East Orlando and Lake Nona

Patient Portal - 24/7 access to your health information
Patient Portal

Our Patient Portal gives you secure online access to your health information

Patient Portal is a secure, convenient, and easy-to-use website that gives you round-the-clock access to your health information. View labs, medications, and immunization records. Get reminders. Exchange messages with your doctor. Stay informed and take charge of your health!


Need help logging in? Call us at 407-266-3627
Portal Features

Here’s what you can do with our Patient Portal

View lab result
Send and receive messages securely
Access health records
Book appointments online
Get statements and receipts online
healow App

Online health access on your smartphone

Access your health record with the healowTM smartphone app. Along with the features you get with our Patient Portal, the healow app can manage multiple accounts (all family members), set medication and appointment reminders, and use trackers to help manage health. The healow app is a secure and convenient way to manage what’s important and puts YOU in control of your health.

healow is available free on the Apple app store and Google Play store.

Download free healow smartphone app
Download on App Store Get it on Google Play

Set up the healow smartphone app in four easy steps!

Step 1

Download the healow app from App Store (iPhone) or Google Play (Android Phone).

Step 2

Search for our practice by entering this unique code on the healow app - CFEEBD .

Step 3

Enter your portal username and password.

Step 4

Set up your PIN.

Use this unique code to search our practice on the healow app

Practice Code

CFEEBD
Easy Check-in

Our Kiosk app quickly and
easily checks you in

  • Make copayments
  • Pay balances privately and securely
  • Electronically sign consent forms
  • Complete questionnaires
Reminders & Notifications

With Patient Portal you'll never forget your doctor's visit!

  • Receive messages in the mode you prefer — by Portal, app, email, or text.
  • View your personal health records and lab results, and request prescription refills and referrals.
  • Securely exchange messages with your provider, and view health education materials.

If you are not receiving reminders and notifications and wish to do so, please ask at our front desk.

FAQs

Frequently Asked Questions

Access to our Portal and the healow app are completely free. We share this information with our patients to give them access to their health records and help them make better healthcare decisions.
Yes, the information is completely secure. It is protected with a username and password / PIN number of your choice and through SSL encryption.
We share information with our patients that we feel can help them and keep them informed. Every practice is different, and we try to provide patients with key information regarding their children’s health. For a complete list of features, ask our friendly staff.
Sign-up is simple and outlined in the steps above. You should receive a username and password from our practice via email that you can print out and customize after your initial login. Access can be made via any web browser, or through the smartphone app.
The app and our Portal allow you to reset your username and/or password. You can also call the front desk and we can reset the username and/or password for you.
User support is built into the web portal and the app, or you can ask a member of our staff.


Locations

Our practice is located at

East Orlando

3400 Quadrangle Blvd.
Orlando, FL 32817-1492

Lake Nona

9975 Tavistock Lakes Blvd.
Orlando, FL 32827

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