Managing two or more chronic conditions can feel like a full-time job. Between juggling multiple medications, keeping track of specialist appointments, and worrying about your next health crisis — it’s exhausting. Many Medicare patients feel like they’re falling through the cracks between doctor visits, unsure who to call when something doesn’t feel right.
You deserve more than a 15-minute appointment every few months. You deserve a team that knows your name, understands your health history, and is just a phone call away.
That’s exactly what UCF Health CareConnect was built for.
What Is UCF Health CareConnect?
UCF Health CareConnect is a specialized chronic care management program designed for Medicare patients in Orlando, FL who are living with two or more chronic conditions. It’s a benefit you may already have through Medicare — and many patients don’t even know it exists.
CareConnect pairs you with a dedicated nursing team that works alongside your UCF Health physician to give you personalized support every single month. Think of it as having a health advocate in your corner — someone who checks in on you, helps you stay on track with your medications, and makes sure nothing slips through the cracks.
This isn’t a call center. This is real, individualized care from the UCF Health team you already trust.
Key Benefits
- $888: Average annual savings per patient*
- 60%: Fewer ER visits for enrolled patients*
- 80%: Covered by Medicare Part B
- 14 years: Of CareConnect = cost of ONE hospital deductible*
Who Qualifies for Chronic Care Management?
Managing chronic conditions proactively is key to preventing long-term complications. You may qualify for CareConnect if you are a Medicare patient with two or more of the following:
- Diabetes
- Heart Disease
- High Blood Pressure (Hypertension)
- COPD
- Asthma
- Arthritis
- Chronic Pain
- And many other qualifying conditions
If you’re already a UCF Health patient and you have Medicare Part B, there’s a good chance you qualify.
How UCF Health CareConnect Works
Getting started is simple. Here’s what to expect:
- Enrollment Call: Speak with our nursing team to confirm eligibility and get enrolled. No long forms, no hassle.
- Personalized Care Plan: Your nurse creates a plan tailored to your specific conditions, medications, and health goals.
- Monthly Check-In Calls: Every month, your nurse calls to review how you’re doing and address concerns before they become emergencies.
- Direct Nurse Access: Between calls, you have direct access to a real nurse who knows your case.
- Care Coordination: Your nurse works with your UCF Health physician and specialists to help review prescriptions for safety and clarity.
- Medication Support — Confused about your medications? Your care team helps review your prescriptions, flag potential interactions, and ensure you understand what you’re taking and why.
There’s no long-term commitment. You’re free to leave the program at any time.
The Real Benefits of Chronic Care Management
Chronic care management for seniors isn’t just about peace of mind — the results are backed by real data. Patients enrolled in Medicare chronic care management programs like CareConnect experience meaningful improvements in their health and their finances.
- $888 average annual savings per patient*
- Up to 60% fewer emergency room visits*
- 80% covered by Medicare Part B
- 14 years of CareConnect participation costs the same as just ONE hospital deductible*
Think about that last number for a moment. One hospital stay can cost thousands of dollars out of pocket — even with Medicare. CareConnect gives you proactive support that helps you stay out of the hospital in the first place.
For patients managing multiple chronic conditions, this program isn’t a luxury. It’s one of the smartest healthcare decisions you can make.
*Statistics sourced from Centers for Medicare & Medicaid Services (CMS) data. Individual results may vary.
Medicare Coverage Explained
- Medicare Part B: Covers 80% of services. Out-of-pocket costs are typically very small.
- Supplemental (Medigap) Plans: Typically cover the remaining 20%, meaning many patients pay $0 out of pocket.
- Medicare Advantage: A small copay may apply. Our team verifies coverage before you start.
Meet the UCF Health CareConnect Team
Behind CareConnect is a team of experienced, compassionate healthcare professionals who are genuinely invested in your wellbeing.
Pierce Trumbo, MD — Medical Director
Dr. Trumbo brings physician-level oversight to every CareConnect patient’s care plan. His leadership ensures that the clinical guidance you receive is grounded in sound medical expertise.
- English
- Spanish
Lyndsey Hinson, RN
Lyndsey is a registered nurse with a passion for patient education and preventive care. She’s the kind of nurse who remembers the small details that make a big difference.
- English
Chelsea Cabrera, LPN
Chelsea is dedicated to helping patients feel confident and supported in managing their chronic conditions. Her warm approach puts patients at ease from the very first call.
- English
Frequently Asked Questions
Chronic care management (CCM) is a Medicare program that provides ongoing nursing support, care coordination, and monthly check-ins for patients with two or more chronic conditions. It helps you stay healthier and avoid costly hospitalizations.
You qualify if you are a Medicare Part B beneficiary with two or more chronic conditions expected to last at least 12 months. Common qualifying conditions include diabetes, heart disease, COPD, high blood pressure, asthma, and arthritis.
Yes. Medicare Part B covers 80% of CCM services. If you have a supplemental (Medigap) plan, it typically covers the remaining 20%. Medicare Advantage patients may have a small copay.
You’ll receive a monthly check-in call from your CareConnect nurse. You also have direct access to your nurse between calls if you have questions or concerns.
Absolutely. There is no long-term commitment. You can leave the program at any time, no questions asked.
Simply call our office at (407) 266-4009. Our team will check your eligibility, answer your questions, and get you enrolled — usually in just one call.
Doctor visits are typically short appointments focused on specific issues. CareConnect provides ongoing monthly support between those visits — helping you manage multiple conditions, stay on top of medications, and avoid health crises before they happen.
Many conditions qualify, including diabetes, heart disease, high blood pressure, COPD, asthma, arthritis, chronic pain, depression, kidney disease, and more. If you have two or more ongoing conditions, there’s a good chance you qualify. Call us to find out.
Ready to Take Control of Your Health?
If you’re a Medicare patient managing two or more chronic conditions, UCF Health CareConnect may be one of the best — and most affordable — steps you can take for your health.
You don’t have to manage everything alone. Our team is here to support you every step of the way — between appointments, between specialists, and between moments of uncertainty.
Call us today. It’s one conversation that could change everything.
Or visit us at one of our two Orlando locations. We’re here Monday through Friday and happy to answer any questions about eligibility, coverage, or what to expect.
*Statistics sourced from Centers for Medicare & Medicaid Services (CMS) data. Individual results may vary. UCF Health CareConnect is not endorsed by or affiliated with the U.S. government or the Centers for Medicare & Medicaid Services.
Our Locations
- East Orlando: 3400 Quadrangle Blvd, Orlando, FL 32817
- Lake Nona / Tavistock: 9975 Tavistock Lakes Blvd, Orlando, FL 32827
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