Frequently Asked Questions

We’re making it easier to get the information you’re looking for. Simply browse the questions and answers below. Don’t see the answer you need? Please contact us for an answer!

What does PCMH certification mean?

The National Committee for Quality Assurance gives medical home recognition to practices with a model of primary care that combines teamwork and information technology to improve care and communication, improve patients’ experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care. See NCQA for more information about the certification and accrediting body.

How do we get to UCF Health?

Here's a map to our East Orlando (Quadrangle) clinic: UCF Health at East Orlando Here's a map to our Medical City (Lake Nona) clinic: UCF Health at Lake Nona

Do you have radiology on site?

UCF Health's radiology department offers X-ray, DEXA scans (bone density) and ultrasound for established patients.

Do you treat children?

In primary care, we see patients age 16 and up. For our specialty care, we see patients age 18 and up. However, dermatology sees patients age 8 and up.

What do you specialize in?

We are a multi-specialty practice with primary care (internal medicine and family medicine) and specialty care under one roof. Our specialties include adolescent medicine, cardiology, corporate medicine, dermatology, endocrinology, gastroenterology, geriatrics, integrative medicine, nephrology, neurology, rheumatology and sports medicine. For a complete listing, see our Services page.

Is this only for UCF Faculty and staff?

UCF Health treats the entire community. We see patients ages 16 and up.

Do I have to be a UCF Student to come here?

UCF Health treats the entire community. We see patients ages 16 and up.

How do I make an appointment?

Simply contact us to schedule an appointment.

Do I need an appointment?

To best serve you, an appointment is required. Please note, we have walk-in hours for sick care at our East Orlando office daily from 8 a.m. - 9 a.m.

What makes UCF Health unique?

With a commitment to evidence-based medicine and the latest in innovation and technology, UCF Health provides ever-higher standards of patient quality and safety. Our multidisciplinary approach provides a continuum of services that is convenient for patients.

Who are the doctors?

Our doctors are physician-educators who are dedicated to creating the nation’s premier 21st century college of medicine, a national leader in patient care, education and research.

What if I don’t have insurance?

We are happy to treat you on a per-visit basis.

What insurance do you take?

We take all major insurance carriers and are expanding our insurance partnerships. See the plans we accept here. Please call us with questions specific to your coverage.

What days are you open?

Monday through Friday

Where is UCF Health Located?

We have two locations to best serve you. East Orlando (Quadrangle) clinic: At the corner of University Blvd. and Quadrangle Blvd., about a block from the UCF campus. Click here for Driving Directions. Medical City (Lake Nona) clinic: At the corner of Tavistock Lakes Blvd. and Narcoossee Rd. Click here for Driving Directions.